SMS Terms & Conditions

Vevisto AI enables organizations to send transactional and informational SMS messages that support customer communication and business operations.

Examples of supported communications include:

• Identity verification codes (One-Time Passcodes)
• Appointment confirmations
• Appointment reminders
• Appointment updates
• Scheduling notifications
• Intake Form requests
• Secure account notifications
• Customer support notifications
• Business updates related to services you have requested

Organizations are responsible for determining which messages are appropriate for their business and for complying with applicable laws.

Vevisto AI does not permit organizations to send marketing or promotional SMS messages through the platform unless the recipient has provided any legally required consent.

Organizations remain responsible for ensuring compliance with applicable SMS, consumer protection, and privacy laws.

Recipients may voluntarily consent to receive SMS communications through one or more of the following methods:

• Checking an optional SMS consent checkbox on a website.
• Checking an optional SMS consent checkbox during account registration.
• Checking an optional SMS consent checkbox while booking an appointment or service.
• Completing an online or paper form containing SMS consent.
• Providing verbal consent to an authorized representative.
• Any other legally valid consent method permitted by applicable law.
• SMS consent is separate from accepting Terms of Service or creating an account.
• Consent is never pre-selected and may be withdrawn at any time.

Message frequency varies depending on:

• Your interaction with the organization.
• The services you request.
• Appointment activity.
• Account activity.
• Identity verification requests.
• Notification preferences.

Some users may receive only occasional messages, while others may receive more frequent service-related communications.

Standard message and data rates may apply based on your wireless carrier and mobile service plan.

Vevisto AI does not charge separate SMS fees beyond any applicable subscription or service charges agreed upon with the organization using the platform.

SMS delivery depends on your mobile carrier.

Vevisto AI cannot guarantee message delivery times or availability because wireless carrier networks operate independently.

Carrier delays, outages, or delivery failures are outside of our control.

If you require assistance regarding SMS communications, you may:

• Reply HELP (where supported)
• Contact the organization that sent you the message
• Visit https://vevisto.ai
• Email [email protected]

You may opt out of SMS communications at any time by replying:

After opting out, you will no longer receive SMS messages from that organization’s Vevisto AI messaging program unless you voluntarily opt in again.

Certain legally required or security-related communications may still be delivered where permitted by law.

Organizations using Vevisto AI may send messages containing account or appointment information.

For your protection:

• Never share verification codes with anyone.
• Contact the organization immediately if you receive unexpected verification requests.
• Report suspicious messages that appear fraudulent.
• Vevisto AI will never request passwords or payment information through SMS.

Mobile phone numbers and SMS consent information are used solely for providing requested communications.

VevistoAI LLC does not sell, rent, or share mobile phone numbers or SMS consent with third parties or affiliates for marketing or promotional purposes.

Additional information regarding our privacy practices can be found in our Privacy Policy:

https://vevisto.ai/privacy

Healthcare organizations may use Vevisto AI to send appointment reminders, patient notifications, intake form requests, verification codes, and other administrative communications.

SMS should never be relied upon for medical emergencies.

If you believe you are experiencing a medical emergency, immediately call 911 or your local emergency services.

Organizations outside of healthcare—including law firms, construction companies, real estate agencies, accounting firms, educational organizations, and other businesses—may also use Vevisto AI to deliver transactional SMS communications related to the services they provide.

The types of messages you receive depend on your relationship with the organization using Vevisto AI.

We may update these SMS Terms periodically as our platform evolves or legal requirements change.

Material updates will be reflected by updating the “Last Updated” date at the top of this page.

Continued participation in SMS communications after changes become effective constitutes acceptance of the revised SMS Terms.

If you have questions regarding these SMS Terms, please contact:

VevistoAI LLC